Monthly Archives: July 2016

safety & privacy on twitter,a guide for survivors of harassment and abuse

Twitter Privacy & Safety Guide Cover Image

The National Network to End Domestic Violence (NNEDV) and Twitter are excited to announce a new resource, Safety & Privacy on Twitter: A Guide for Victims of Harassment and Abuse. This guide provides specific tips and guidance for Twitter users on increasing their privacy and responding to other users who misuse the platform.

Both NNEDV and Twitter firmly believe that people should feel safe in all spaces, including online. Unfortunately, many people misuse online platforms, such as Twitter, as a tool to harass, abuse, and stalk. This occurs in domestic violence, sexual assault, and stalking cases, as well as instances of mob harassment specifically targeting a person. NNEDV consistently advocates and works to help ensure that survivors can actively participate in online spaces without being victimized. As part of this work, NNEDV sits on Twitter’s Safety Council to share the experiences and challenges of survivors in this space and provide suggestions for addressing their needs.

This new guide walks through a number of safety tips to help users control their privacy and explains several features to ensure that users are making informed decisions on how they use Twitter. These include a detailed look at how you choose who can see your Tweets, how you manage your publicly available information, and how you control the sharing of your location. Many users are not familiar with some features that can be extremely helpful to victims of harassment, abuse, or stalking – such as the ability to remove location information from all past Tweets at once.

Understanding how to respond to harassment and abuse is just as important as controlling your own account and privacy. This guide also focuses on how Twitter defines harassment and what constitutes a violation of their Community Standards. The steps to block, mute, or report another user are explained, as well as additional considerations for survivors who many want to contact law enforcement or legal assistance.

Many victims of harassment and abuse are told to go offline or avoid certain spaces, although this is not a n acceptable solution. Getting off social media doesn’t guarantee any level of safety or privacy and it doesn’t hold those perpetrating abuse and harassment accountable. That is not the experience anyone should have online. Survivors should be able to use social media and online spaces while also maintaining control over their personal information and feeling safe. Being informed about how to best use the spaces they are in helps to accomplish this. Survivors should and must be safe at home, safe at the office, safe on the street, and safe online.

Check out the new guide here!


National Network to End Domestic Violence:Tech Safety

Welcome to the Tech Safety App. This app contains information that can help someone identify technology-facilitated harassment, stalking, or abuse and includes tips on what can be done.

About Tech Safety

This app explores six categories: harassment, impersonation, cellphone safety, device safety, location safety, and online safety. Under each category, more information is provided with specific explanations on what someone can do if they are being harassed as well as privacy tips that can be used to increase privacy and security. The Tech Safety App also includes additional resources on documenting abuse, talking with an advocate, contacting police, getting an attorney, and where to call for help.

Who is This App For?

This educational and resource app was created for anyone who thinks they might be experiencing harassment or abuse through technology or wants to learn more about how to increase their privacy and security while using technology. Although this app contains information about what you can do if you are being harassed or abused, it is not meant to be a comprehensive safety plan. Each situation can be different and there is no one-solution-fits-all approach. Use this app as a guide or a starting point, but if you are being abused or harmed, consider reaching out to someone. You can talk to a domestic violence advocate, sexual assault counselor, police, or someone you trust.



Remember that your safety is most important. If the abusive person learns that you are seeking resources and information, it could be possible that they may escalate their abusive behavior. If that person is monitoring your smartphone or tablet and see that you downloaded this app, consider using this app from a device they don’t have access to. You could also access some of this information at



For more resources on technology-facilitated abuse:


For more resources on laws regarding domestic violence, sexual assault, and stalking:


National Domestic Violence Hotline:



RAINN (Rape, Assault, & Incest National Network) Hotline:


800.656.HOPE (4673)

Nonconsensual Pornography Hotline:



Victim Connect Hotline:




This app was funded through award #2014-VF-GX-K017 from the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice (DOJ). The opinions, findings, and conclusions or recommendations expressed are those of the contributors and do not necessarily represent the views of DOJ.